Shipping and Handling

Payments and shipping:

Due to local regulations, we have to indicate our prices in local currency Vietnam Dong (VND). Prices are included VAT for domestic purchases, so should you need invoice, please let us know in your order or email us, so that we can print out and include it in your parcel.

For international purchase, prices excluded taxes and fees. Please also learn about import duties or taxes as they will be borne by you, and vary from country to country.

ii. Shipping fees:

For domestic address: The shipping is free of charge for any purchase of 2.500.00 VND (equivalent to USD99) and above.

For international shipments: The shipping fee will be calculated automatically at the time of check out according to the provided shipping address. We ship via Vietnam Post EMS service. Should you require service from any other courier, please let us know immediately. We will inform you about the courrier’s fees and charges that you will pay.

We guarantee No Hidden fee – everything is included already, including handling fee. 

iii. Timelines:  

We value Handcraft and customization so your shoes are made of the best quality in its class, despite certain imperfection may be there!

To make those, then prepare and deliver to your door, averagely it will take about 3-5 weeks. During certain period, such as New year or big holidays, the delivery can also be extended, so please be patient. We promise that we always try to make this process as quickest as in our hands.

Upon receipt of the parcel, please check the integrity of the packaging for any possible shipping damage. We will not be responsible for any damages to items after collection, nor for delivery delays caused by the couriers.